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🔗 Telecommunications 🔗 Systems 🔗 Business 🔗 Systems/Operations research

Virtual queuing is a concept used in inbound call centers. Call centers use an Automatic Call Distributor (ACD) to distribute incoming calls to specific resources (agents) in the center. ACDs hold queued calls in First In, First Out order until agents become available. From the caller’s perspective, without virtual queuing they have only two choices: wait until an agent resource becomes available, or abandon (hang up) and try again later. From the call center’s perspective, a long queue results in many abandoned calls, repeat attempts, and customer dissatisfaction.

Virtual queuing systems allow customers to receive callbacks instead of waiting in an ACD queue. This solution is analogous to the “fast lane” option (e.g. Disney's FASTPASS) used at amusement parks, which often have long queues to ride the various coasters and attractions. A computerized system allows park visitors to secure their place in a “virtual queue” rather than waiting in a physical queue.

In the brick-and-mortar retail and business world, virtual queuing for large organizations similar to the FASTPASS and Six Flags' Flash Pass, have been in use successfully since 1999 and 2001 respectively. For small businesses, the virtual queue management solutions come in two types: (a) based on SMS text notification and (b) apps on smartphones and tablet devices, with in-app notification and remote queue status views.

🔗 Economics

Hotelling's law is an observation in economics that in many markets it is rational for producers to make their products as similar as possible. This is also referred to as the principle of minimum differentiation as well as Hotelling's linear city model. The observation was made by Harold Hotelling (1895–1973) in the article "Stability in Competition" in Economic Journal in 1929.

The opposing phenomenon is product differentiation, which is usually considered to be a business advantage if executed properly.

🔗 Physics 🔗 Books 🔗 Alternative Views 🔗 Color 🔗 Physics/Publications

Theory of Colours (German: Zur Farbenlehre) is a book by Johann Wolfgang von Goethe about the poet's views on the nature of colours and how these are perceived by humans. It was published in German in 1810 and in English in 1840. The book contains detailed descriptions of phenomena such as coloured shadows, refraction, and chromatic aberration.

The work originated in Goethe's occupation with painting and mainly exerted an influence on the arts (Philipp Otto Runge, J. M. W. Turner, the Pre-Raphaelites, Wassily Kandinsky). The book is a successor to two short essays entitled "Contributions to Optics".

Although Goethe's work was rejected by physicists, a number of philosophers and physicists have concerned themselves with it, including Thomas Johann Seebeck, Arthur Schopenhauer (see: On Vision and Colors), Hermann von Helmholtz, Rudolf Steiner, Ludwig Wittgenstein, Werner Heisenberg, Kurt Gödel, and Mitchell Feigenbaum.

Goethe's book provides a catalogue of how colour is perceived in a wide variety of circumstances, and considers Isaac Newton's observations to be special cases. Unlike Newton, Goethe's concern was not so much with the analytic treatment of colour, as with the qualities of how phenomena are perceived. Philosophers have come to understand the distinction between the optical spectrum, as observed by Newton, and the phenomenon of human colour perception as presented by Goethe—a subject analyzed at length by Wittgenstein in his comments on Goethe's theory in Remarks on Colour.

🔗 Cognitive science

ACT-R (pronounced /ˌækt ˈɑr/; short for "Adaptive Control of Thought—Rational") is a cognitive architecture mainly developed by John Robert Anderson and Christian Lebiere at Carnegie Mellon University. Like any cognitive architecture, ACT-R aims to define the basic and irreducible cognitive and perceptual operations that enable the human mind. In theory, each task that humans can perform should consist of a series of these discrete operations.

Most of the ACT-R's basic assumptions are also inspired by the progress of cognitive neuroscience, and ACT-R can be seen and described as a way of specifying how the brain itself is organized in a way that enables individual processing modules to produce cognition.

🔗 Computer science

In computer programming, the Schwartzian transform is a technique used to improve the efficiency of sorting a list of items. This idiom is appropriate for comparison-based sorting when the ordering is actually based on the ordering of a certain property (the key) of the elements, where computing that property is an intensive operation that should be performed a minimal number of times. The Schwartzian transform is notable in that it does not use named temporary arrays.

The Schwartzian transform is a version of a Lisp idiom known as decorate-sort-undecorate, which avoids recomputing the sort keys by temporarily associating them with the input items. This approach is similar to memoization, which avoids repeating the calculation of the key corresponding to a specific input value. By comparison, this idiom assures that each input item's key is calculated exactly once, which may still result in repeating some calculations if the input data contains duplicate items.

The idiom is named after Randal L. Schwartz, who first demonstrated it in Perl shortly after the release of Perl 5 in 1994. The term "Schwartzian transform" applied solely to Perl programming for a number of years, but it has later been adopted by some users of other languages, such as Python, to refer to similar idioms in those languages. However, the algorithm was already in use in other languages (under no specific name) before it was popularized among the Perl community in the form of that particular idiom by Schwartz. The term "Schwartzian transform" indicates a specific idiom, and not the algorithm in general.

For example, to sort the word list ("aaaa","a","aa") according to word length: first build the list (["aaaa",4],["a",1],["aa",2]), then sort it according to the numeric values getting (["a",1],["aa",2],["aaaa",4]), then strip off the numbers and you get ("a","aa","aaaa"). That was the algorithm in general, so it does not count as a transform. To make it a true Schwartzian transform, it would be done in Perl like this:

🔗 Physics

The green flash and green ray are meteorological optical phenomena that sometimes occur transiently around the moment of sunset or sunrise. When the conditions are right, a distinct green spot is briefly visible above the upper rim of the Sun's disk; the green appearance usually lasts for no more than two seconds. Rarely, the green flash can resemble a green ray shooting up from the sunset or sunrise point.

Green flashes occur because the earth's atmosphere can cause the light from the Sun to separate out into different colors. Green flashes are a group of similar phenomena that stem from slightly different causes, and therefore, some types of green flashes are more common than others.

🔗 Europe 🔗 Middle Ages 🔗 Middle Ages/History

An erdstall is a type of tunnel found across Europe. They are of unknown origin but are believed to date from the Middle Ages. A variety of purposes have been theorized, including that they were used as escape routes or hiding places, but the most prominent theory is that they served a religious or spiritual purpose.

🔗 Medicine 🔗 Viruses 🔗 Dogs 🔗 Cats 🔗 Neuroscience 🔗 Microbiology 🔗 Medicine/Neurology 🔗 Rodents 🔗 Medicine/Translation 🔗 Veterinary medicine 🔗 Medicine/Dermatology

Rabies is a viral disease that causes inflammation of the brain in humans and other mammals. Early symptoms can include fever and tingling at the site of exposure. These symptoms are followed by one or more of the following symptoms: violent movements, uncontrolled excitement, fear of water, an inability to move parts of the body, confusion, and loss of consciousness. Once symptoms appear, the result is nearly always death. The time period between contracting the disease and the start of symptoms is usually one to three months, but can vary from less than one week to more than one year. The time depends on the distance the virus must travel along peripheral nerves to reach the central nervous system.

Rabies is caused by lyssaviruses, including the rabies virus and Australian bat lyssavirus. It is spread when an infected animal bites or scratches a human or other animal. Saliva from an infected animal can also transmit rabies if the saliva comes into contact with the eyes, mouth, or nose. Globally, dogs are the most common animal involved. In countries where dogs commonly have the disease, more than 99% of rabies cases are the direct result of dog bites. In the Americas, bat bites are the most common source of rabies infections in humans, and less than 5% of cases are from dogs. Rodents are very rarely infected with rabies. The disease can be diagnosed only after the start of symptoms.

Animal control and vaccination programs have decreased the risk of rabies from dogs in a number of regions of the world. Immunizing people before they are exposed is recommended for those at high risk, including those who work with bats or who spend prolonged periods in areas of the world where rabies is common. In people who have been exposed to rabies, the rabies vaccine and sometimes rabies immunoglobulin are effective in preventing the disease if the person receives the treatment before the start of rabies symptoms. Washing bites and scratches for 15 minutes with soap and water, povidone-iodine, or detergent may reduce the number of viral particles and may be somewhat effective at preventing transmission. As of 2016, only fourteen people had survived a rabies infection after showing symptoms.

Rabies caused about 17,400 human deaths worldwide in 2015. More than 95% of human deaths from rabies occur in Africa and Asia. About 40% of deaths occur in children under the age of 15. Rabies is present in more than 150 countries and on all continents but Antarctica. More than 3 billion people live in regions of the world where rabies occurs. A number of countries, including Australia and Japan, as well as much of Western Europe, do not have rabies among dogs. Many Pacific islands do not have rabies at all. It is classified as a neglected tropical disease.

🔗 Politics 🔗 Sociology

Sayre's law states, in a formulation quoted by Charles Philip Issawi: "In any dispute the intensity of feeling is inversely proportional to the value of the issues at stake." By way of corollary, it adds: "That is why academic politics are so bitter." Sayre's law is named after Wallace Stanley Sayre (1905–1972), U.S. political scientist and professor at Columbia University.

🔗 Television

Mechanical television or mechanical scan television is a television system that relies on a mechanical scanning device, such as a rotating disk with holes in it or a rotating mirror, to scan the scene and generate the video signal, and a similar mechanical device at the receiver to display the picture. This contrasts with modern television technology, which uses electronic scanning methods, for example electron beams in cathode ray tube (CRT) televisions, and liquid-crystal displays (LCD), to create and display the picture.

Mechanical-scanning methods were used in the earliest experimental television systems in the 1920s and 1930s. One of the first experimental wireless television transmissions was by John Logie Baird on November 25, 1925, in London. By 1928 many radio stations were broadcasting experimental television programs using mechanical systems. However the technology never produced images of sufficient quality to become popular with the public. Mechanical-scan systems were largely superseded by electronic-scan technology in the mid-1930s, which was used in the first commercially successful television broadcasts which began in the late 1930s in Great Britain.

A mechanical television receiver is also called a televisor in some countries.