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The Lunchbox

Ila (Nimrat Kaur) is a young housewife seeking the attention of her husband, Rajeev (Nakul Vaid), and searching for ways to bring the romance back into her marriage; one of her ideas is to cook delicious lunches for him. Through a rare mix-up of the dabbawalas (a complicated food delivery system in Mumbai that picks up and delivers lunches from restaurants or homes to people at work), the tiffin carrier (lunchbox) Ila prepares for her husband gets accidentally delivered instead, to Saajan Fernandes (Irrfan Khan), a middle-aged widower who is about to retire from his job of an accountant. Ila eventually realises the mistake and with the advice of her neighbour aunt, Mrs. Deshpande (Bharti Achrekar - voice only), living in the apartment above her, writes a letter to Saajan about the mix-up and places it in the lunchbox (along with her husband's favourite meal) the next day. An exchange of letters sent back and forth with the lunches ignites a friendship between the two, as they share memories and events from their own lives.

At work, Saajan is tasked with training his replacement, Aslam Shaikh (Nawazuddin Siddiqui). Socially distant after his wife's death, Saajan is initially reluctant to interact with Shaikh and train him. After Shaikh reveals that he is an orphan who taught himself accounting, Saajan gradually warms up to him, and eventually the duo strike a close friendship. At one point, Saajan saves Shaikh's job by covering for his blatant mistakes and becomes the best man at his marriage with Mehrunissa (Shruti Bapna). Meanwhile, Ila discovers that Rajeev is having an extramarital affair and gives up hope of rekindling her marriage. In one of the lunchbox letters, she suggests moving to Bhutan where the cost of living is much cheaper than India. Saajan writes back with the suggestion that the two move there together. Ila then offers to meet in person at a popular restaurant but at the appointed time, Saajan does not show up. Upon receiving an empty lunchbox in disappointment the next day, Saajan writes back to the dejected Ila and apologises to her, stating that he did arrive and watched her from a distance, but could not approach her. He explains how young and beautiful she looked, while surmising that he is too old for her and advising her to move on.

Some time later, Ila's father, battling lung cancer, dies in the care of her mother (Lillete Dubey), who confesses how unhappy her marriage was. She gives Ila the advice "Sometimes, the wrong train takes us to the right station". Ila receives the address of Saajan's office from the dabbawalas only to learn from Shaikh that he has already retired and headed to Nashik. She writes a farewell message to Saajan announcing that she has decided to leave Rajeev and move to Bhutan with her young daughter, Yashvi. Meanwhile, Saajan changes his mind en route to Nashik and returns to Mumbai. The film ends with Ila waiting for Yashvi to return from school and Saajan heading to her house with the dabbawalas who regularly picked up and delivered the eponymous lunchbox.